Get the Staff and the AI Software in One Engagement
The only post-acute virtual staffing service that pairs trained staff with AI. Your virtual team member handles the work; the Lime AI platform makes them — and your in-house team — dramatically more productive. Many engagements include the AI software at no additional cost.
Powered by Lime AI
Get the staff and the software in one engagement.
Many staffing engagements include the Lime AI scribe and clinical platform at no additional cost — making your virtual team member and your in-house team dramatically more productive. Ask about software inclusion on the discovery call.
Five Service Categories
Pick the function — or stack multiple categories under one staffing arrangement. Every category is staff plus AI: trained team members operating in your EMR, augmented by the Lime AI platform.
Virtual Intake Staff
Trained intake coordinators processing referrals, verifying eligibility, and preparing patients for admission — augmented by the Lime AI platform's referral parsing and eligibility verification.
- ✓Referral processing
- ✓Eligibility verification
- ✓Authorization tracking
- ✓Admission preparation
Virtual QA Staff
OASIS-E2 and HOPE-trained QA reviewers — paired with the Lime AI platform for real-time, AI-powered chart review across 100% of your charts.
- ✓OASIS-E2 chart audits
- ✓HOPE assessment review
- ✓Compliance flagging
- ✓Clinician feedback loops
Virtual Coding Staff
Certified coders (CCS, CHC, HCS-D, HCS-H) for home health and hospice — paired with the Lime AI platform's real-time ICD-10 code suggestions and PDGM optimization.
- ✓ICD-10-CM coding
- ✓PDGM optimization
- ✓Coding audits and feedback
- ✓Same-day or 24-hour turnaround
Virtual Back-Office Staff
General back-office support — scheduling, document management, payer communications, and admin — augmented by the Lime AI platform's document parsing and workflow automation.
- ✓Scheduling and dispatch
- ✓Document management
- ✓Data entry and chart prep
- ✓Payer and provider communications
Staff + Software = Force Multiplier
The only post-acute virtual staffing service that pairs trained staff with AI software — making your virtual team and your in-house team dramatically more productive.
Trained Team Member
Dedicated, post-acute-trained team member integrated with your in-house team and EMR.
Lime AI Platform
Many staffing engagements include Lime's AI scribe, OASIS QA, ICD-10 coding, and intake automation at no additional cost. Software inclusion varies by engagement.
Productivity Multiplier
Your virtual team works faster. Your in-house team works faster. AI handles the toil so people focus on judgment.
Software inclusion varies by staffing engagement and scope. We'll discuss specifics on the discovery call.
Why Lime Virtual Staffing Is Different
Most staffing companies provide labor. Most software companies provide software. Lime is the only post-acute service that bundles both — giving you a trained team member and the AI platform that amplifies their output.
The result is something neither pure staffing nor pure software can offer alone: your virtual team works faster (because AI handles the toil), your in-house team works faster (because the same AI is helping them), and the cost is often lower than buying staff and software from separate vendors.
Why Virtual Staffing for Post-Acute Care
Home health and hospice agencies have always operated lean. Clinicians cover bigger caseloads, intake teams juggle more referrals, and back-office staff handle larger volumes — all while regulatory complexity (PDGM, OASIS-E2, HOPE) keeps growing. Hiring and retaining experienced post-acute staff is hard, and the wage market keeps tightening.
Virtual staffing addresses this by giving agencies on-demand access to trained, dedicated team members who specialize in post-acute workflows. Unlike traditional outsourcing, your virtual staff aren't a black-box vendor — they're an extension of your team, operating in your EMR, learning your policies, and integrating with your existing workflows.
How Lime's Virtual Staffing Works
- Discovery. We learn your agency's workflows, EMR, volume, and the gaps you need to fill. We also discuss whether the engagement includes the Lime AI platform.
- Match. We identify the right virtual team members from our trained roster — already familiar with WellSky, MatrixCare, HCHB, Axxess, and other post-acute EMRs.
- Onboard. Your virtual team learns your specific policies, escalation paths, and quality standards. EMR access is provisioned with the same controls as your in-house staff. If AI software is included, it's deployed alongside the staff onboarding.
- Integrate. Virtual staff work as part of your team — joining standups, using your communication tools, and reporting through your management structure. AI software (where included) accelerates both your virtual team and your in-house team.
- Scale. Add or reduce capacity as volume changes. No long-term hiring commitments.
Service Categories
- Virtual Intake Staff — Referral processing, eligibility verification, admission prep
- Virtual QA Staff — OASIS-E2 and HOPE chart audits and compliance review
- Virtual Coding Staff — Certified ICD-10 coders for home health and hospice
- Virtual Back-Office Staff — Scheduling, document management, general admin
Compliance and Security
All Lime virtual staff operate under signed BAAs with each agency. Staff complete HIPAA training, work from secured environments with role-based EMR access, and follow audit logging protocols. The compliance posture matches or exceeds standard in-house team requirements.
Get the staff and the AI in one engagement — and save on both.
Book a Staffing Call