A PT Start of Care in About 10 Minutes
David is a physical therapist in Puerto Rico. Before Lime, a Start of Care took him 30 to 40 minutes to document, and unfinished notes followed him home. Now it takes about ten.
PT Start of Care documentation
“For me, it took about 30 to 40 minutes without the app for a PT SOC. Last time, it took 10 minutes.”
Figures are David’s own estimates, described in an interview in August 2026. Individual results vary by clinician, discipline, and visit type.
Nobody asked him to use it
David works with more than one organization and receives patients from the agency rather than working there full time. No one required him to adopt Lime, he was not paid extra for using it, and he had no part in rolling it out to anyone else.
He kept using it because it made his own day shorter.
“All that I did was for me. I just wanted to make it work. I just wanted to have easier documentation during the day.”
Five or six hours of charting at home
Documentation was the most time-consuming part of David’s day, and it did not end when the visits did. A PT Start of Care ran 30 to 40 minutes on its own, and the backlog followed him home.
“Before, I was spending five or six hours finishing the documentation.”
He had tried other tools. Switching workflows every few months was not something he wanted to keep doing, so anything new had to earn its place.
A two-minute recording in the car
David’s workflow became simple: finish the visit, record a short voice note on his iPhone, and let Lime generate the documentation. The recording itself took two to three minutes, usually before he pulled away from the house.
“I did it in the car. It took two minutes, two and a half minutes to do the recording for the patient and fill out the documentation.”
By the time the note synced, David estimated 70 to 80% of the documentation was already done. What remained was review, the details specific to that patient, and a few small corrections.
“I just have to add the unique portion of it. I needed to adjust two or three things that the system didn’t quite get. Always minor things.”
Across his documentation overall, not only Start of Care visits, he estimates Lime cut the time roughly in half.
Less charting at home, more room in the day
The effect compounded across visits. With less documentation attached to each one, David spent less of his evening on the computer and had more capacity during working hours.
“The extra time allowed me to see more patients, and I spent less time when I was at home on the computer.”
“For me, time is money. Time is precious. Something that can give me 20 or 30 minutes more of my time per visit, that’s awesome.”
It got better while he used it
Finding the right patient was David’s early frustration with the app. After Lime added patient search and filtering by date, that friction went away.
“The update to find the patient by date was great. The search tool allows me to type the name of the patient and find it in a couple of seconds. You guys did a great job updating that.”
The documentation also got more complete as he learned how to structure a recording. Each week he added the pieces the system had been leaving out.
That led to the most useful thing David told us. Good AI documentation is not only a software problem. Clinicians do better once someone shows them how to record a strong voice note, and his colleagues who gave up early mostly never got that far.
“Give them a couple examples of how to record a note. If you teach every person how to do it, that would be awesome.”
We took that advice. Onboarding now includes recording examples for every clinician.
On the phone, in the background
David worked entirely from his iPhone and described the mobile app as dependable.
“It’s working great. It never freezes. I never have an issue.”
Syncing happened on its own, usually within half an hour to an hour, so the documentation moved without him carrying it between systems.
Going back is the part he dreads
The clearest endorsement came when David considered going back to how he worked before.
“It would be painful to go back.”
When a Start of Care takes ten minutes instead of thirty or forty, the gain is not a faster note. It is the rest of the evening.
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