Customer stories
Customer Story · Home Health
Care Dimensions Healthcare logo

Documentation Turnaround, 40% Faster

Care Dimensions cut the time it takes to get visit documentation submitted by 40%. Clinicians record during the assessment, so the work that used to wait for the evening is mostly done before they get home.

Documentation turnaround

40% faster

Less time from visit to submitted documentation, as reported by Care Dimensions

Reported by Care Dimensions clinical leadership in a Lime User Insights session. Quotes are from Hiep, a physical therapist, and Michael, an RN, both clinicians at Care Dimensions using Lime. Results vary by agency, discipline, and visit type.

Why turnaround is the number that matters

A visit cannot be billed until its documentation is finished. Every day a note sits waiting to be written is a day the claim waits with it, so the time from visit to submitted documentation is one of the numbers an agency watches most closely.

With Lime, Care Dimensions cut that time by 40%.

The note gets made during the visit

The turnaround gain comes from where the work happens. Clinicians used to finish a visit and then document it again later, usually at home. With Lime running during the assessment, most of that second pass disappears.

“I do the recording while I’m doing my actual assessments... so when I go home, I don’t need to do extra work to dictate again.”
Michael · RN · Care Dimensions

That includes the detailed parts of an assessment, the ones that used to mean sitting down afterward and typing out every description and measurement.

“Even wounds, as I see the wound, I describe what type of wound, the measurements, the descriptions. Lime usually gets it right. And when I go home, I don’t need to enter all those descriptions, wound measurements and all that also.”
Michael · RN · Care Dimensions

Checking the next day instead of writing at night

For Hiep, a physical therapist, the change shows up in the evening. The documentation he used to finish at home is mostly done by the time he gets there. What is left is a check, the next day, once the visit has been drafted into the OASIS.

“It does save a lot of time on my own documentation at home, so I don’t have to actually document as much at home. I just have to kind of check the next day when the Lime is scribed over to the OASIS.”
Hiep · Physical Therapist · Care Dimensions

That holds up on the structured items too, where a wrong answer is costly. Cognitive screening is one he calls out.

“When I dictate my BIMS... it’s been pretty accurate for that for me.”
Hiep · Physical Therapist · Care Dimensions

His summary was short.

“Overall, it does save me a lot of time.”

From evenings back to the billing cycle

The clinician sees the difference as evenings without a second round of documentation. The agency sees it as notes finished days sooner and a billing cycle that closes on time. At Care Dimensions those are the same change, measured from two sides: documentation submitted 40% faster.

See what your documentation turnaround looks like with Lime.

Request a Demo