Customer stories
Customer Story · Home Health
Purpose Driven Home Health and Home Care logo

An Hour Back on Every Start of Care

At Purpose Driven Home Health, Lime saves about an hour on every Start of Care. It is easy enough that clinicians forget it is running, and its in-visit flags point out what could be missed while they are still in the home.

Time back per Start of Care

~1 hour

On every Start of Care, by the estimate of Angie, Clinical Director

“Our clinicians spend less time on documentation and more time focusing on patient care, making their workloads more manageable.”

The hour per Start of Care is the estimate of Angie, Clinical Director at Purpose Driven Home Health, from a conversation with Lime. Other quotes are from a written statement by the Purpose Driven Home Health team. Results vary by agency, discipline, and visit type.

An hour back on the heaviest visit

The Start of Care is the most documentation-heavy visit in home health: the full OASIS, the history, the medication list, the plan of care. At Purpose Driven Home Health, Lime takes about an hour off each one.

That hour comes back on every admission, so it adds up fastest for the clinicians carrying the most new patients.

Easy enough to forget it is on

Angie, Purpose Driven’s Clinical Director, did not lead with the time. She led with how little it asks of the clinician during the visit. You start it, then you get on with the visit.

“I forget that it’s on, because it’s so easy.”
Angie · Clinical Director · Purpose Driven Home Health

Because it feels natural, attention stays where it belongs. The visit becomes a conversation with the patient rather than a session with a tablet, and the clinician spends more of it with the person in front of them.

The yellow boxes, before you leave the home

The feature Angie singled out is the feedback clinicians get in the home. While the visit is still underway, Lime shows yellow boxes on areas that could be missed, so the clinician can ask the extra question or check the extra item while the patient is right there.

She values it for two reasons. It catches gaps on the visit itself, and over time it helps her clinicians document better, because the same prompts keep pointing at the same kinds of gaps. That is a coaching loop that happens on every visit, not once a quarter in a training session.

What the QA team sees

Documentation that arrives sooner and more organized changes the back office too. At Purpose Driven, the QA team reviews notes more efficiently, spots documentation gaps earlier, and works corrections through with clinicians with less back-and-forth. Charts keep moving toward billing readiness, with clinician review still an essential step.

“Our QA team can review notes more efficiently, identify documentation gaps earlier, and coordinate corrections with clinicians.”
Purpose Driven Home Health Team

Why it matters for keeping clinicians

Documentation burden is one of the main reasons home health clinicians burn out and leave. Purpose Driven treats a lighter documentation load as part of how it keeps its team: give clinicians tools that make the workday easier, and they are more likely to feel supported and want to stay.

In their words

A statement from Purpose Driven Home Health

Since implementing Lime Scribe AI at Purpose Driven Home Health, we’ve seen improvements in our daily clinical and administrative workflows. Our clinicians spend less time on documentation and more time focusing on patient care, making their workloads more manageable.

More timely and organized documentation has also strengthened our quality assurance and billing processes. Our QA team can review notes more efficiently, identify documentation gaps earlier, and coordinate corrections with clinicians. This helps reduce back-and-forth and keeps documentation moving toward billing readiness, with clinician review remaining an essential step.

Beyond workflow improvements, reducing the documentation burden has helped support staff satisfaction and retention. Giving our clinicians tools that make their workday easier is an important part of creating an environment where they feel supported and want to stay.

Lime Scribe AI has become a valuable part of our efforts to improve efficiency, support documentation quality, and invest in our clinical team.

— Purpose Driven Home Health Team

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