Security Practices & Certifications

Our Security Framework

Lime Health AI maintains a comprehensive information security program designed to protect the confidentiality, integrity, and availability of our systems and the data we process. Our security framework is aligned with industry standards including HIPAA.

Certifications and Compliance

HIPAA Compliant — Full compliance with HIPAA Privacy and Security Rules
Business Associate Agreements — Executed with all covered entity customers

Network Security

Our network architecture implements defense-in-depth principles with multiple layers of security controls including firewalls, intrusion detection systems, network segmentation, and DDoS protection.

Data Protection

AES-256 encryption at rest for all stored data
TLS 1.2+ encryption in transit for all network communications
Secure key management with regular key rotation
Data backup and disaster recovery procedures
Secure data deletion when data is no longer needed

Identity and Access Management

Multi-factor authentication (MFA) required for all system access
Role-based access control (RBAC) with least privilege
Regular access reviews and deprovisioning
Session management and automatic timeouts

Secure Development

Our software development lifecycle includes security requirements analysis, secure coding practices, code review, static and dynamic analysis, dependency vulnerability scanning, and pre-release security testing.

Incident Response

Our incident response program includes defined escalation procedures, communication protocols, forensic investigation capabilities, and post-incident review processes. We conduct tabletop exercises regularly to ensure readiness.

Business Continuity

We maintain business continuity and disaster recovery plans that ensure service availability. Our infrastructure is designed for high availability with redundancy across multiple availability zones.

Security Contact

To report a security vulnerability or for security inquiries, contact security@getlimeai.com.